Last updated: October 2025

Welcome to Marshall’s Detailing. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or use our services.

By using our website or providing us with your personal data, you agree to the terms outlined in this policy.

Marshall’s Detailing
Professional vehicle valeting and detailing services in the UK.
Email: marshallsdetailing@outlook.com
Phone: 07730 039634
Business Address: Otley, LS21 1DE

Marshall’s Detailing is the data controller responsible for your personal information.

We may collect and process the following types of data:

• Your name
• Contact details (email address, phone number)
• Vehicle information (make, model, registration, condition)
• Booking details (date, time, location, and services requested)
• Payment details (processed securely through third-party payment providers)
• Any other information you provide via our website contact or booking forms

When you visit our website, we may collect certain data automatically through cookies and analytics tools, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site

We use your personal data to:

• Process bookings and provide detailing services
• Respond to enquiries and customer support requests
• Send confirmations, updates, or service reminders
• Improve our website, services, and customer experience
• Manage payments and invoices
• Comply with legal or regulatory requirements
• Send occasional marketing updates (only if you have opted in)

We process your personal data based on one or more of the following:

• Contractual necessity: to provide the services you request
• Legitimate interests: to improve our business operations and customer experience
• Legal obligation: to comply with applicable laws and tax requirements
• Consent: for marketing communications (you can withdraw this at any time)

We take data security seriously. Your personal information is stored securely and only accessed by authorised personnel.

We use appropriate technical and organisational measures to protect data from loss, misuse, or unauthorised access.

Data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

We do not sell or rent your personal data.
However, we may share limited data with:

• Service providers (e.g. payment processors, hosting services, booking systems)
• Professional advisers (e.g. accountants or legal consultants)
• Authorities (if required by law)

All third parties we work with are required to handle your data securely and in compliance with UK GDPR.

Our website uses cookies to enhance your browsing experience and analyse site performance.
You can control or disable cookies in your browser settings, though this may affect website functionality.

We may use tools like Google Analytics to understand how visitors use our site. These tools collect anonymised data only.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict data processing
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, please contact us at:
📧 marshallsdetailing@outlook.com

We will only send you marketing communications if you have opted in.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We may update this privacy policy periodically to reflect changes in our practices or legal obligations.
The latest version will always be available on our website, with the “last updated” date shown at the top.

If you have any questions or concerns about this privacy policy or your personal data, please contact us:

Marshall’s Detailing
📧 marshallsdetailing@outlook.com
📞07730039634
🌐 www.marshallsdetailing.co.uk